index score is here!

Get our easy to use RFI™ platform to increase your ROI today.

Boost Online Ranking

Amplify your hotel Guest Reviews and Increase your Revenue and Conversions

Online Review Analytics

Get access to data and analytics of guest reviews in over 100 of the top online travel services and social media. Make timely and informed decisions to boost your revenue potential.

Social Media Monitoring

View and track in real-time your hotel social media feeds on your favorite social media sites. We have advanced sentiment analysis, influencer scoring and keyword discovery.

The reviewforce Index™

Our index is the ONLY reputation score you will need. Calculated on aggregated data from online reviews, our algorithm has been developed with industry experts and hoteliers just like you.

The Force Supports

Get a dedicated account manager and world class support. We listen to your needs and will take care of all the heavy lifting, setup, data integrations and more.

Group Level Reporting

Management level view and access from anywhere. Custom reports, generated when needed.

Semantic Category Analytics

See the guest experience in real time. Follow the customer journey categorized into topics and subtopics like Reception, Food, Location, Wifi, Cleanliness and more.

Competition Benchmarking

When using our reviewforce Index score to compare your performance with your competitive set, you can drill down into each semantic topic within individual properties in your group.

Sentiment Analysis

Using our Natural Language Processing (NLP) technology, you get the ability to have deeper insights into guest sentiment.

Cover all your Bases With SocialForce

Social Media Management & Support


We can help create or improve your:

  • Social Presence
  • Content Monitoring
  • Analytic Reporting
  • Brand Management
  • Social Strategy
  • Website Blogging


  • Client Engagement
  • Social Campaigns
  • Media Production
  • Review Management
  • Social Feedback
  • And More...

46% of shoppers rely on social media when making a purchase

Improving your Guest experiences have never been easier!

Some of the benefits of working with reviewforce

Boost Online Reputation.

Online reviews aggregated from 100+ OTA's and popular social media platforms. Giving deep insight into guest sentiment for each of your properties while staying connected to your clients.

Grow your Revenues

Get alerted in real-time and act instantly when a client is at risk. Reply to online reviews and engage in social media conversations. Improve your online reputation by acting proactively and increase direct bookings.

24/7 Support

Never lose sleep. We provide reliable expert support at all hours. Our Staff monitor and maintain all of our Hotel Partner products and give you the trust that you made the right choice in reviewforce.

Reputation Management. by The Numbers


An increase in the reputation of a hotel by one point (on a five-point scale) can lead to the hotel’s ability to increase room rates by 11.2% without compromising on the occupancy rate


76% travellers are ready to pay a higher price for a hotel with a higher review score


59% of consumers say that review sites and social media have the maximum influence on their booking decisions.